Email templates

Reminder — 24 hours

Queued for 24 hours before the scheduled start

Reminder — 30 minutes

Queued for 30 minutes before the scheduled start

Reminder — starting now

Sent immediately when a session begins within 30 minutes

Schedule updated

Sent when an interview is rescheduled

Interview cancelled

Sent when an interview is cancelled or deleted

Report ready

Sent when an interview report is generated

Session complete — thank you

Sent when the interviewer ends the session

SMTP configuration test

Triggered manually from the delivery diagnostics panel